Loaner Program

Flexible and Rigid loaner program, should you have an equipment failure or an unanticipated increase in volume you do not need to worry because this program will support a near to none down time, simply you need a loaner to work with unill your defaulted equipment is repaired or else, Endoch supply you the loaner in return of nominal subscription fee

• How does it work : subject to the number of loaner program desired a contractual agreement is entered where Endoch supply clients with loaners against monthly fees
• To be eligible to subscribe to the loaner program and to help Endoch build up your loaner inventory clients are requested to supply the following details:
  • Number, make and models of existing scopes
  • Annual Number of forecasted studies segregated by discipline
  • History of breakdowns and repairs for the previous two years
  • Number and level of training of existing employees
  • Once the above data is collected Endoch builds Loaner inventory within 6 weeks, once the inventory is ready, clinet is notified and the program is on the go.

• The customer assumes full responsibility for the replacement market value of the equipment while at the customer site.
• The customer is responsible for damages to the loaner, normal wear and tear excepted, resulting from use and/or abuse of the equipment, and will be invoiced for those repairs
• Examples of abnormal use include, but are not limited to visible impact damage such as cracked CCD lens, squashed insertion tube or broken connector
• the customer agrees to clean and disinfect the loaner before using on patient using appropriate protocols and compatible reprocessing agent with the provided systems equipment,
• The customer agrees to leak test the insturment before and after each use